Cases

Discover how uMax Data helps enterprises across industries leverage AI social listening, public opinion monitoring, and big data analytics to achieve data-driven decision-making and risk management.

Public Sector

Government Department

Using HK Pulse for Public Opinion Monitoring and Crisis Early Warning

The department needed real-time monitoring of online sentiment related to its policies, with instant alerts for negative public opinion. We deployed the HK Pulse alert system for 24/7 automated monitoring with automatic notifications on key metric anomalies.

Monitoring coverage increased by 80%
Alert response time reduced to 15 minutes
Automated report generation, saving 60% manpower
Financial Services

Major Bank

Integrating Internal and External Data via SIP to Optimize Customer Experience

The bank needed to integrate internal business data with external social media sentiment to fully understand customer needs and market trends. The SIP platform integrated multiple data sources into a unified dashboard with intelligent analytics reports.

Data integration time reduced from 3 days to 2 hours
Customer satisfaction increased by 25%
Decision efficiency improved by 40%
Retail

Retail Chain Brand

Using xMiner to Deep-Mine Market Trends and Competitive Intelligence

The brand wanted to understand competitor market strategies and consumer feedback to optimize its own products and marketing. xMiner collected data from global social media and news sites for deep analysis and insight reports.

Market insight acquisition speed increased 5x
Product optimization decision time reduced by 50%
Competitive intelligence coverage increased by 90%
PR / Media

PR Agency

Integrating SIP and HK Pulse for Comprehensive Brand Monitoring

The PR agency needed brand volume monitoring and crisis management for multiple clients. We provided an integrated SIP and HK Pulse solution for multi-brand parallel monitoring, automated reports and smart alerts.

Number of clients served tripled
Report production time reduced by 70%
Client renewal rate increased to 95%

Want to know how your industry can use our solutions?

Contact our professional team for customized solution recommendations and product demos.

New

Product

Cases

About

News

English繁體中文
Logout