Dr. Angus Cheong, founder of uMax Data, was invited to explain the application of artificial intelligence in the workplace to representatives of NGO organizations.

Dr. Angus Cheong, founder of uMax Data, was invited today to explain the applications of artificial intelligence in the workplace to NGO representatives. The key topics included eight major tools: content generation, image/video creation, customer interaction and support, sentiment analysis and social listening, information and knowledge search, data analysis and insights, event management, and document proofreading/verification/compliance. Additionally, case demonstrations were conducted using AI tools developed in-house.

In recent years, artificial intelligence-generated content technology has garnered significant attention, capable of creating creative content such as text, images, audio, and video. Since the launch of ChatGPT in 2022, this technology has gradually entered the public eye.

At present, although the application at the individual level is rapid, the use by institutions and organizations remains relatively lagging.

NGOs can utilize AI tools to generate promotional content, press releases, and project proposals, significantly improving work efficiency. AI technology also has important applications in data analysis, customer interaction, and social listening, helping to quickly understand social dynamics and visualize information.

AI can greatly assist in activity management and the automation of processes, including promotion, registration, check-in, verification, feedback collection and analysis. The entire process can generate related content, such as event summary reports, press releases, and social media posts.

In addition, the application prospects for knowledge search are vast. For instance, when looking for claims related to labor rights, an AI legal knowledge search engine can quickly provide legal provisions, claim methods, and recommendations—answers that traditional search engines cannot deliver all at once.

In summary, the potential for applying artificial intelligence in NGOs is immense, not only enhancing work efficiency but also providing innovative solutions for various activities.